Indian Railways on Monday became the first company in the country to provide customer complaintservices on a mobile app besides providing the facility online by launching a complaint management system (Coms). The Coms comprises the mobile app, an online portal backed by a centralised grievance redressal monitoring system and a mobile network messaging facility. "Passengers can also SMS thei ... Read More http://www.vishwagujarat.com/india/railways-launches-indias-first-customer-complaint-mobile-app/
No comments:
Post a Comment